I bought WD 10TB elemets desktop from amazon.com
I just unpacked the product.
The external HDD case was opened by itself After removing the clear wrap.
So i tried to close the Case, and now it seems closed tight.
I haven’t used it yet.
and i haven’t opened the adapter and USB cable.
What should i do?
contact the amazon.com seller.
I live in south korea.
It’s really long distance between South Korea and America.
If i return it, The seller will cost $40 for return shipping.
Even though not my money but…
I wonder if there’s any good other solution
Thank you for the reply, JoeySmyth