I got a crc error message. Is my external hard drive in danger?
i’m getting the same thing
I would definitely contact WD about this. And I would make sure to have all your data backed up elsewhere.
To Contact WD for Technical Support
Did you work out what the problem was?? I have the same problem.
I have the 1.5TB drive.
I did contact their support on the 1800 number for Australia. Dont expect any help there - well that was my experience anyway. Quite rude actually.
They just did the old chestnut - “It must be a Microsoft problem” What the … Hey look it probably is Microsoft/Vista but surely if it is a known issue they would try and come up with a fix or some sort of instructions. They in know way offered any help.
Surely this product is built to run on windows?? I asked if they had ever experienced this problem and she advised that no it is not known to there technical department. I pointed out that it must be as it is on this forum.
I can copy and paste individual files/folders into the drive but it does not work for a backup program. I used vista’s own backup utility, acronis and macrium. So unless I want to sit there everytime and manually copy and paste a drive across this peice of hardware is useless.
Think twice before take the cheap option. I guess you pay for what you get huh!!
Did you ever find a solution?