Create a WD support ticket here

I had trouble finding it, so in case anyone else is having the same trouble and needs some help with their box or just wants to let them know it’s not working, maybe try that.

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Hi Redo1, sorry to hear you had problems finding the WD portal, in any case, thanks for trying to make it easier for someone else that might be having the same problem.

The link no longer works. I would appreciate someone sharing a new link for creating a support ticket, please…

Thank you

You are referring to a link that is 9 years old.

The working support link has always been on top of the page:

and the chat link as well