Crashing after installing sn850x

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1

I Installed a new sn850x in my legion 5 pro laptop running Windows 10 and ever since it blue screens every few minutes!

I got a new 4Tb sn850x and copied the data across using dd and expanded the partition using gparted. I replaced my older 1Tb windows C drive with a 4Tb SN850X. It crashed once and I then removed it and updated the firmware using WD digital dashboard. I reinstalled the drive and it’s still crashing with the same “WHEA_INTERNAL_ERROR” blue screen. Does anyone have any suggestions on how to fix it?

I managed to run a short and an extended SMART test and they both found no faults, but my laptop still crashed when I shut it down after the tests. I also tested the drive before using it with h2testw and found no issues.

2

Hi @Legion5pro ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

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Thanks. I haven’t, no.
I haven’t seen any more crashes in the last couple of days since re-seating the drive.