I am trying to reset my WD Sentinel DX4000 (with 2 x 2TB drives) to factory default. After pressing the reset button and powering on, for a while it displayed recovery started.
I follow the instructions prompted on the recover your server dialog box and select “reset the server to factory default settings and do not delete data from my hard drives” and continue clicking next until an error displayed this messages:
Could not reset the server to factory default settings
Your server was not reset to the factory default settings. Resolve the issue, and then restart the server recovery process.
Error code: 0x80070005
Can anyone kindly advice what went wrong? I have tried downloading the WD recovery software from PANAM and APAC site. Thanks.