Copy / sync data with WD EX4 - problems with files owned by root (linux)

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

Hello,

since a few days I’ve a WD Ex 4. I’m using OpenSuse as operating system on my desktop. Now, I have some problems to copy data to the cloud:

I’m logged on as root and tryed to copy data with cp.

cp -av testfile.txt /dfcloud/data/

Owner and group of this file is root.

the response from cp is:
the owner could not preserved - operation not permitted

The file was copied, but owner and group is set to 501

when I used rsync I got similar erros.

 rsync -vPogtr .  /dfcloud/daten/testdir

sending incremental file list
rsync: failed to set times on “/dfcloud/daten/testdir/.”: Operation not permitted (1)
./
.directory
             66 100%    0.00kB/s    0:00:00 (xfr#1, to-chk=6/8)
MozillaFirefox.desktop
            260 100%  253.91kB/s    0:00:00 (xfr#2, to-chk=5/8)
Office.desktop
            319 100%  311.52kB/s    0:00:00 (xfr#3, to-chk=4/8)
SamsungConfigurator.desktop
            402 100%  392.58kB/s    0:00:00 (xfr#4, to-chk=3/8)
SuSE.desktop
            238 100%  232.42kB/s    0:00:00 (xfr#5, to-chk=2/8)
Support.desktop
            118 100%  115.23kB/s    0:00:00 (xfr#6, to-chk=1/8)
kinfocenter.desktop
            254 100%  248.05kB/s    0:00:00 (xfr#7, to-chk=0/8)
rsync: chown “/dfcloud/daten/testdir/.directory.Lbd5xU” failed: Operation not permitted (1)
rsync: chown “/dfcloud/daten/testdir/.MozillaFirefox.desktop.7wFigW” failed: Operation not permitted (1)
rsync: chown “/dfcloud/daten/testdir/.Office.desktop.qG5H7X” failed: Operation not permitted (1)
rsync: chown “/dfcloud/daten/testdir/.SamsungConfigurator.desktop.5NJr7Z” failed: Operation not permitted (1)
rsync: chown “/dfcloud/daten/testdir/.SuSE.desktop.noFRj2” failed: Operation not permitted (1)
rsync: chown “/dfcloud/daten/testdir/.Support.desktop.Kz6PJ4” failed: Operation not permitted (1)
rsync: chown “/dfcloud/daten/testdir/.kinfocenter.desktop.2DiXe7” failed: Operation not permitted (1)f

File listing desktop:
-rwxr-xr-x 1 root root 402 15. Mai 19:17 SamsungConfigurator.desktop
-rwxr–r-- 1 root root 254  9. Mai 08:16 kinfocenter.desktop
-rwxr–r-- 1 root root 118  9. Mai 08:16 Support.desktop
-rwxr–r-- 1 root root 238  9. Mai 08:16 SuSE.desktop
-rwxr–r-- 1 root root 319  9. Mai 08:16 Office.desktop
-rwxr–r-- 1 root root 260  9. Mai 08:16 MozillaFirefox.desktop

File listing cloud (result of sync)

-rwxr-xr-x 1 root root 402 15. Mai 19:17 SamsungConfigurator.desktop
-rwxr–r-- 1 root root 254  9. Mai 08:16 kinfocenter.desktop
-rwxr–r-- 1 root root 118  9. Mai 08:16 Support.desktop
-rwxr–r-- 1 root root 238  9. Mai 08:16 SuSE.desktop
-rwxr–r-- 1 root root 319  9. Mai 08:16 Office.desktop
-rwxr–r-- 1 root root 260  9. Mai 08:16 MozillaFirefox.desktop

What’s the solution to solve this? 

To add the user root to WD users is not possible (reserved user).

Firmware-Version : 1.02.36

2

Hi, OpenSuse is not a supported OS but maybe some of the other users can give you some advice. 

3

Although I see the errors, I’m not sure what your problem is…the listing on your desktop and cloud looks identical, just as you wanted them to be. Permissions, file ownership, group ownership, date and timestamps match for all of them. Am I missing something?

1 Like
4

Is this an NFS issue?

5

No Bill, it isn’t. This user states the firmware version in the last line of his/her post

6

Thanks Cybernut1.

@  Ginschter

Can you try copying data from a Windows machine to the drive, so we can see if you have that issue?  Otherwise, unless some of the other users can help, we won’t know if this is a drive firmware issue or an operating system issue.