Hi - I previously had my WD live connected to an HDMI switching device which worked perfectly. Now I’ve upgraded my system so a new Harman/Kardon AVR700 receiver does all of my HDMI device switching. The problem is now my WD Live will “hang up” after watching any mp4 or mkv type files on a USB stick. All I get is the amber “spinning circle”. Are there some settings I need to change or a firmware update to correct this problem? If I “unplug” the WD Live and reboot it, it will allow me to watch one file and then it hangs up again.
Any assistance would be greatly appreciated. This could be an AVR700 issue and I’ve contacted their tech support too.