WD Community

Connect to WD my passport wireless pro with 4G data

** I have a new wd passport wireless pro, i can connect it to my home internet. is it possible that if I am outside with my 4g can get into the my cloud app? or do I have to be connected to the wifi that the passport is also connected to?**

Unfortunately, no.

The MyCloud app works fine for the NAS units; but unfortunately the MyPassport does not support connection from outside the wifi network.

I think you are meant to bring the MyPassport with you :wink:
The hardware really is not intended to be used as a 24/7/365 NAS.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.