Confirmed RMA

WD Internal Drives Internal Drives
1

I am having a problem returning my drive for repair under warranty.
Updates to Privacy Statement and Introducing Our Privacy Center

Return Material Authorization #: 0065566125
Incident update Updates to Privacy Statement and Introducing Our Privacy Center

Case #: 8060738 Reference #: 240407-000379
They are offering me a free shipping order

This was caused because they say the address on the purchase order and the RMA request do not match.

2

Hi @jdnewcomer
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: