I just bought a new computer and it won’t read my external (MyPassport Essential 500GB). I have tried all the info I could find about it on here.
My main issue is that it worked flawlessly on my older computer, however when I first connected to my new one it prompted me to load drivers, but it never installed the WD Smartware software like it did before. After going through the installation of the drivers I expected to find it in My Cpmputer as usual, but to no avail. The computer recognized that it was connected, but it wouldn’t “read” the drive so to say.
I tried this also on a friends computer and it did the same exact thing.
I am wondering if the reason is because it is somehow synced to my old internal hard drive? Or maybe the password protection on it is causing this? Any and all help would be appreciated.