I bought 2 DL4100, one for a server and one for a backup device. They came with 2 4TB drives, I added 2 more to each for a total of 16 TB in a raid 5 configuration. I’m able to read and write and all the backup jobs process. I’m able to access via cloud without issues. I have the latest firmware on both units (2.10.310). I have media serving turned off on both units. The issue I’m having is with the cloud database constantly needing to be rebuilt. What is happening is the main page will show the total space of all files but will not show the break down of Videos, Pictures, and Music. All those show as 0kb. But if I rebuild the cloud database (option under Settings|General|Cloud Service|Configure|Cloud Access–Cloud Configure–rebuild database) those will show the totals for a couple of hours and then reset to 0kb again. This issue also affects the WD Sync function. It will not work unless the database is rebuilt 2-3 times a day.
Does anyone know how to remedy this issue and why it happens?