I have a Mycloud 4TB. I have lots of trouble with the cloud-dashboard app. Most of the time It just does not find the device. My internet is OK. Is there an answer to this?
Jos
Welcome to the Community.
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
