WD Community

Cloud access disabled

I can enable the cloud access. I get a message saying that I have been logged out and when I log in, I get the message “Updating” and it reverts back.

@Bim
Is this what you see when you go to sign in?

When you have signed in you should see this.

cat0w

Yeah, that is exactly what I see.

@Bim
Does it show that you are connected? If it does what are you wanting to do?

@cat0w

After I insert my login credentials, I get the message “Updating” for a couple of minutes then it reverts back to the main dashboard login screen. When I re-login the cloud access is still disabled.

Regards

Brandon

Support for Western Digital Hard Drives | Western Digital

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