Certificate Trouble

Safepoint is renamed to the more conventional ‘Backup’ on Gen2 MyCloud.

Hi Bennor,
thank you for taking the time to try to help me with all the links. I’ve read through them all and the bottom line is that Time Machine simply does not work reliably with WD MyCloud devices or many other networked storage including Apple’s own Time Capsule. Although this appears to be an Apple problem, it seems that WD should not sell their devices under the premise that they are compatible with Time Machine. They simply are not, and that leaves me, and many others, frustrated and angry, with no recourse and several hundred wasted dollars.
I’m grateful for your help. This stuff is not supposed to take hours from one’s life to figure out. I’m going back to a usb drive backup and forget using my WD Mirror for backing up. Really disappointed.

You could switch to a more reliable backup tool.

I use FreeFileSync. It works on Macs, too, I understand (I use PCs).

It should be noted that others do not have a problem using Time Machine with a My Cloud. It appears that prior to Apple’s El Capitan there were not as many problems with Apple OS and the My Cloud.

If Time Machine isn’t working then try a third party backup program. Here is a listing of other free backup programs. Some of them may not have Mac OS versions however.

EaseUS Todo Backup Free: http://www.easeus.com/
Macrium Reflect Free: http://www.macrium.com/reflectfree.aspx
Paragon Backup and Recovery 14 Free: http://www.paragon-software.com/home/br-free/download.html
Free File Sync (in Mirroring mode): http://www.freefilesync.org/

Well, the MyCloud is compatible with Time Machine in that it’s no buggier than Apple’s own backup products. :slight_smile:

1 Like

If you click on View Certificate, click on Install Certificate, and accept default location, you will not see the certificate warning the next time you run the WD My Cloud program; or at least I do not see it any more.

Win 7 Pro 64-bit
WD My Cloud 1.0.7.17

Seems my statement was not entirely true. I have two MyCloud devices, one local and one remote. The certificate no longer comes up when connecting to the local device (i.e. not using www.mycloud.com/wd2go.com), but it still does if the last device I was connected to is the remote device. I should have caught that before posting the other reply.

I too would like for this certificate warning to go away.

Fix is here
https://support-en.wd.com/app/products/product-detail/p/231#WD_downloads

Fixed permanently.