Caviar green drives failing

Hi 

i have two caviar green drives that have both failed in the last month.

Both of these drives are around 3 to 4 years old and have had light use.

I had them in a backup pc that was only used once a week to backup files on my network.

both failed when i tried to format them in windows.

I have used the warranty checker and it claims that both are out of warranty but the dates it shows are incorrect.

1,21,12 and 1,16,13.

i bought these drives in 2012 so how could they be out of warranty before they were 1 year old and why have both drives failed when drives from other manufacturers runnung in the same system bought either at the same time or one of them 2 years before continue to run ok?

Is there a problem with the caviar green drives?

Thanks

Andy

Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp

1 Like

Make that 3 drives now failed… what is going on with these drives???

How are they failing?  Are they still being detected by the BIOS?  I posted a separate topic on this as we’ve had 6 failures in the past 3 days which is unprecented (Caviar Blue).  Ours all are exhibiting a ‘stuck spindle’ failure.

all three are detected by bios, one will not format, the other two will not read and write properly and cause the system to crash if i try to use them. i have given up trying to recover data from them.

very disappointed with these unreliable drives drives

You may want to try buying your WD drives from a completely new vendor. Perhaps the shipper or the store employees themselves are handling the drives a little rough . WD drives should not be failing that often.