Model: My Cloud Pro PR4100
Firmware Version : 2.21.126
Yesterday, I logged into the WD My CLoud PR4100 NAS Dashboard, to manage Shares, when I clicked on the Home icon and suddenly noticed that the Capacity chart had suddenly appeared. Much to my dismay, it disappeared again after the page was refreshed. The following is what I normally see:
Afterwards, I tried everything I could think of to get it to appear again, hopefully so I could reproduce the steps required to replicate the issue. I even tried the latest versions of all popular browsers, including: Firefox, Chrome, Internet Exploder (Explorer), Safari, Opera, etc… In addition, I tried using half a dozen different computers, ranging from my screaming demon of a desktop I use for video processing, down to my lowly dinosaur of a laptop computer that is waiting to be retired. I even tried it on three tablets and two different phones. Despite my best efforts, nothing changed.
However, a few minutes ago I was testing the S.M.A.R.T. Data functionality of the dashboard, when I clicked on the Home icon. Yep, you guessed it, the doughnut chart was back! I have not refreshed the page yet because I want to look under the hood to try and see what might be going on, but have little doubt that it will disappear just as quickly as it appeared.
Obviously, something strange is going on, but I’ll be darned if I can find it.