I bought this device from a reputable eBay seller a couple of weeks ago. Since I received it I have not yet been successful at getting the device setup properly. I’ve reset it numerous times and tried with and without a hard-drive installed. I am stuck on the configuration page that gives me the error:
Fatal error: Call to undefined method DateTime::getTimestamp() in /usr/local/modules/web/pages/index.php on line 35
The device is connected via a Linksys E1200 router. I’ve also tried configurating it with an ad-hoc connection to my laptop. I downloaded and ran the WD Discovery tool, it picks it up on the DHCP configured IP address 192.168.2.108 although I still can’t configure the device, even using the Configure command on the WD Discovery Tool. I get the same error as described in the thread when it opens http://192.168.2.108 about a missing PHP function.
I’ve contacted WD Support but they are absolutely useless, it takes them 3 days to respond to my ticket via e-mail and the advice they give me is of the 1st level kind ie. “Is the device plugged in Sir?”. I’ve decided to give WD a chance after being a Seagate guy for years. With support like this I’m having second thoughts about continuing my relationship with this company. Samsung seems like the next logical step. This is my support reference number for follow up WD Support [Deleted]
For your convenience this is the output given the device’s reporting daemon
http://192.168.2.108:36610
<root xmlns="urn:schemas-upnp-org:device-1-0"> <specVersion> <major>1</major> <minor>0</minor> </specVersion> <device> <pnpx:X_hardwareIdxmlns:pnpx="http://schemas.microsoft.com/windows/pnpx/2005/11">VEN_011A&DEV_0092&REV_01</pnpx:X_hardwareId> <pnpx:X_deviceCategoryxmlns:pnpx="http://schemas.microsoft.com/windows/pnpx/2005/11">Storage.NAS</pnpx:X_deviceCategory> <pnpx:X_compatibleIdxmlns:pnpx="http://schemas.microsoft.com/windows/pnpx/2005/11">urn:www-wdc-com:device:NetworkAttachedStorage</pnpx:X_compatibleId> <df:X_modelIdxmlns:df="http://schemas.microsoft.com/windows/2008/09/devicefoundation">{02BF98D2-1B50-4a1f-83D9-A85402782903}</df:X_modelId> <df:X_containerIdxmlns:df="http://schemas.microsoft.com/windows/2008/09/devicefoundation">{73656761-7465-7375-636b-0090a9f65001}</df:X_containerId> <deviceType>urn:schemas-wd-com:device:WdNAS-DEV_0092:1</deviceType> <presentationURL>http://192.168.2.108/</presentationURL> <friendlyName>WDMyCloudEX2</friendlyName> <manufacturer>Western Digital Corporation</manufacturer> <manufacturerURL>http://www.wdc.com</manufacturerURL> <modelDescription>WD My Cloud 2-Bay Network Storage</modelDescription> <modelName>WDMyCloudEX2</modelName> <modelNumber>KC2A</modelNumber> <modelURL>http://products.wd.com/WDMyCloudEX2</modelURL> <serialNumber>WNQ244802032</serialNumber> <UDN>uuid:73656761-7465-7375-636b-0090a9f325f8</UDN> <serviceList> <service> <serviceType>urn:schemas-microsoft-com:service:NULL:1</serviceType> <serviceId>urn:microsoft-com:serviceId:NULL</serviceId> <SCPDURL>/empty.xml</SCPDURL> <controlURL>NULL/control</controlURL> <eventSubURL/> </service> </serviceList> </device> </root>
