Can't setup password for My Passport

I’m using a My Passport 4TB. I can use the hardrive. But when I open WD Security, it saids: “attach a supported WD drive”. Please help, thank you


Have you got the latest version of WD Security? My Version works Click on “About” at the bottom of the Security screen…

Are you using WD Backup or WD Smartware? The File clip doesn’t look right. When you open the drive it should show a folder “WD Backup.swstor” or “WD Smartware.swstor”.

Did you do the WD Setup?



I install anything. I don’t know why but it worked yesterday ưithout doing anything

Thanks a lot for your support

Best regard

Vào Th 4, 12 thg 9, 2018 lúc 21:52 Clifford_Cleary đã viết: