Can't see My Passport in Windows 10


When I plug my usb3 My Passport drive into my Windows 10 laptop it shows up the CD (Unlocker element) which says the drive is unlocked. However the actual data drive part doesn’t show up in my computer. Therefore I can’t access the information on my drive.

Can anyone advise how to fix this?


Did you check Disk Management in order to confirm if the unit needs a drive letter?