I Backed up my computer data using WD smartware then confirmed it was all there. I then had to reinstall winxp pro on my laptop and when I plugged the wd essential back in and loaded smartware, it doesnt see the data catagorized but as a big chunk of “additional files”. I can manually access most of the files except where the bulk of my data is in documents and settings, my name. I get an alert that the file is not accessible access is denied.
Anyone know how to fix this?