Can't remove my passport password

WD External Drives WD Portable Drives
1

i think that i’ve deleted the software when i got it, anyway when i plug it in it prompts me to put in a password and only this appears


and in the unlocker folder (appears as a cd) there’s only two folders, locale and extras, both are useless.

what can i do? i need to remove the password, i tried formatting the disk but it didn’t work.

2

nevermind, problem solved, i downloaded security software from the website and it worked. thanks anyway

3

Hello,

Thank you for taking the time to come back and post the solution to your issue. This might help other users in the future.

4

Hi

I have the same issue. What should I do?

5

Hi

I have the same issue, What security software. Please explain step by step process.

6

Hello,

This is the software he is talking about.

WD Security for Windows

7

I cannot view my files even after I open the WD.

8

i downloaded and still not working