My passport is recognized on my Windows XP machine and the WD icon is blinking in the tray. When I click the icon the message says: WD Smartware was not installed or found.
I’ve downloaded both the WD Smartware Installer and the Firmware update but neither will execute. I just receive this popup window: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
So I have a Catch-22. Smartware doesn’t appear to be installed (but worked just fine the last time I backed up) and I can’t install it because I may not have the appropriate permissions.
I disabled my password requirement to log on to my machine thinking that might do the trick. No luck. Thanks in advance for any help you can offer!