My computer lost all connection with the drive when the LED went to white today. It’s been stuck on white for 13 hours.
I made no change and didn’t do anything to start a firmware update and hadn’t opened the Dashboard at all.
Previously it was working fine.
What do I do? How long is this firmware update supposed to take?
Does this mean the drive starts the update automatically? I thought you had to go in to the dashboard to do it.
I tried resetting the drive and restarting the computer.