Okay - in My Cloud web page and noticing it cannot play any *.mov files. This is mostly what my iphone is capturing and thus automatically backup up to My Cloud NAS.
Am I to believe this is true - doesn’t play *.mov files? Should I look to change my iphone settings to capture *mp4 files instead?
Hi @bsn321,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
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