Can't open my book live duo on iMac running mavericks

Okay, I had a friend give me a my book live duo 8
tb. He cleared the password, and left a folder full of music for me. I was able to set a pass word, but when I go to open it up in the network section of my mac, it let’s me connect with the password, but when I go to open the public folder, it just says busy, busy, busy. What can I do to solve this issue? thanks.


Try a power cycle or a reset.

already tried the power cycle, how do you reset?

Hello again.

Hold the reset button on the back for 4 seconds.