Can't login at the Web Interface

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

since 2 month i can’t login at the Web Interface. i change the name from the Cloud - i think this is not the problem. maybe someone can’t help me to fixed that issue. it stops at the login screen

3276×806 67.9 KB

thanks

2

Which “web interface” are you attempting to log into? The My Cloud Dashboard (ie, http://wdmycloud) or the My Cloud web portal (http://mycloud.com)?

Have you tried a different web browser? Have you tried disabling any browser extensions and add-ons?

Also the following WD Support Knowledgebase article may be relevant.

https://support.wdc.com/knowledgebase/answer.aspx?ID=17783

3

hi bennor,

uBlock Origin 1.13.8 was the Problem.

thanks

4

If you haven’t done so already, add files.mycloud.com to UBlock’s White List. That should solve the problem of uBlock interfering with the operation of the MyCloud.com website.