Can't install driver for WD external drive and windows 10

Portable Drives My Passport
1

Hello
this computer Lenovo ideapda320 from 2017 can t see WD - NP WDBYVG0010BBK-0B
WD My Passport 2626 USB Device
chat with WD support and Microsoft support does not help
this WD drive could work in the my another computer Asus.
and in Device manager drivers appear:
Driver File Details
WD My Passport 2626 USB Device Driver files:
C:\WINDOWS\system32\DRIVERS\disk.sys

C:WINDOWS\System32\drivers\EhStorClass.sys

С :\WINDOWS\System32\drivers\partmgr.sys
may be somebody could give me an idea how fix this problem?
is there way to copy drivers frome one computer to another
thank you in advance

2

Hi @polzovatel ,

Please be informed that the WD hard drives use drivers that are built into the operating system (OS). It is extremely rare for the built-in drivers to become damaged or corrupted. The most common reason the operating system fails to recognize a drive is that the drive is defective or damaged.

We request you to refer to the below-mentioned link to troubleshoot the issue:

Please refer to the article how to update Windows and macOS drivers