Can't find mycloud through explorer

My Cloud OS 3 Personal & Network Attached Storage My Cloud
5

Who is your new internet provider?

Have you tried using the IP address of the My Cloud in Windows File Explorer to access the My Cloud?

If using Windows 10 see the tacked thread at the top of the subforum there are issues with Windows 10 not properly seeing the My Cloud.

https://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576