Can't erase Passport.. no option to

I need to erase my passport Ultra but nowhere does it give a tab or function to do so…so how can I erase it… It is full and I am unable to use it. I uninstalled it but it now wont work at all… Help please…

Hello stampedelady,

Please refer to the below link:

I dont want to partition or to format my WD passport … all I want to do is erase the info… and there is no link it its programs to tell me how… Stampedelady

Hello stampedelady,

Formatting the drive is equivalent to erasing your data from the drive. Formatting erases all the data from your drive in a one go.

ya ok… but the instructions are so difficult I couldn’t make any sense of them… way to much trouble… if there is not an easier way I won’t be doing this… It was talking all about my pc not my Passport Ultra…

Hello stampedelady,

Maybe you should try contacting WD’s Technical Support about this for support on the call:

The link below will allow you to call support: