Can't delete My Cloud Home device from account

Hi all,

Is anyone aware of a way to delete an old My Cloud Home device from an account?
I’ve looked almost everywhere but can’t seem to find a way.

Any help would be much appreciated.

A My Cloud Home device can only be removed from an account if the device is online.
If offline, you’ll need to contact tech support for device removal.

How to Remove a My Cloud Home from a My Cloud Home Account

Answer ID 27450

Thanks heaps.
I’ll start a support request now.