Can't connect My cloud Home Duo (new firmware update)

[NoPlex]

@hatrindade

5 days? This is ridiculous. Why can’t we do the update manually?

This is not the MCH Duo forum. But it is a well known observation that MCH will not do back to back firmware updates, it will take about 7 days, perhaps longer with the recent outage. Just read the forum and the OTA update log from the debug_logs.tar which will show the state of updates.

New device not updating? Stuck on 7.16.0-220

Thanks to cat0w for the link and good info. Often the MCH will not do back to back OTA firmware updates within hours of each other. There was usually a built in delay period of a few days before the next update even if the next FW was available. The dates below showed that the updates occurred about 7 days apart, even though in the MCH FW Update Instruction page it suggested it could update within a few hours. [image]