Can't access user folder on mycloud home

Disable and re-enable local access. Open Windows credential manager and delete old user and redo add user.

  • Enter a local user name and password for the private share.
    Click Add Access to grant local network access.

The login and password is different and unique from the Western Digital account and is only used for local network access.

You can also try using a Windows Microsoft Local Account to log into Windows instead of the online account Microsoft forced upon users. Note that this is different from the WD MCH local user name and password.