I installed the 10/21/15 Firmware update, and now the SmartWare sector and Time Machine Backup don’t show up on my Samsung Galaxy with the My Cloud app, or on a remote PC thru a web browser. I tried powering everything off for 10 seconds and turning back on. SmartWare is still backing up docs from m…

WD have decided you don’t need remote access to these ‘system folders’. There are other threads on this subject, so you’re not the only one having this problem.

Can't access SmartWare sector on my phone or browser

My Cloud OS 3 Personal & Network Attached Storage My Cloud

cpt_paranoia October 26, 2015, 5:49pm 5

The thread I was thinking of in particular was this one:

Where SBrown (WD Staff) stated WD’s new policy. Although the veracity of this statement may be questionable, given the later ‘workaround’ posted won’t work…