Cant access My Cloud

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi, I bought the device in November and used it for few months.
all of a sudden I cant access the device and I get the message that the device might be off-line or rebooting.
There is a steady white light and the LAN is blinking.
What is the problem ?

2

Hi eyfeldm,

You should follow below KBA in this concern.