Cannot view movies directories

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I have a My Cloud ex2 with last firmware installed, since last update I cannot view the shared directories in the NAS from my LG Smart TV sharing menu, In the TV menu I can view WD unit, but nothing more.
I don´t have changed configuration or directories properties.

In the WD my Cloud Control Panel I have DLNA enabled and in the movies directories “send multimedia” enabled.

Thanks!

2

Hi Rafae,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.

1 Like
3

Solved myself, reinstalling all WD software, thanks