Cannot view movies directories

I have a My Cloud ex2 with last firmware installed, since last update I cannot view the shared directories in the NAS from my LG Smart TV sharing menu, In the TV menu I can view WD unit, but nothing more.
I don´t have changed configuration or directories properties.

In the WD my Cloud Control Panel I have DLNA enabled and in the movies directories “send multimedia” enabled.


Hi Rafae,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

1 Like

Solved myself, reinstalling all WD software, thanks