Cannot upload other files than pictures or movies from Android App to EX2 Ultra

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

Hi
just installed my new MyCloud EX2 Ultra
Works fine locally
Now I wanted to upload some data (PDF files) to my device from Android

NOT POSSIBLE - The Android App does not supoprt Upload of other files than pictures or movies???

2

Hi @HanGrun,

Please refer to the article My Cloud OS 5, My Cloud Home: Manage Files on Web and Mobile App:
https://support-en.wd.com/app/answers/detailweb/a_id/29969

Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask

3

Hi there.Mycloud OS 5 is just for photos and videos.
In my android phone I use the “File manager +” app. Is a excellent free file manager.It has a “Remote” button.
Press and connect.You can upload everything with the file manager very easy.
And a …baby can do it :slight_smile:

4

Open File Manager on your phone, select the file you want (for example, a PDF), press share, a menu of apps you want to share the file through will appear, find and select the Mycloud app, click on it and select the folder where you want to upload the file.