I’m using a MyBook 1130 to transfer my work files from one country to another.
I initially installed Smartware on my old PC and after looking around decided not to use it to back anything up. I then went and dragged and dropped all the folders I wanted to keep into the drive.
Now I’ve moved overseas, plugged into my new PC and accessed the Unlocker to receive the dreaded message - “The Application Encountered An Unexpected Error And Is Now Exiting”.
I’ve tried the following to resolve based on the wealth of information on this forum:
-Checked XP is up to date with SP3 installed
-Updated to Flash 11
-Tried to run Smartware Firmware Updater (unsuccessful)
Anything else I should try? Thanks!!