Cannot see WS Elements 25A2 in Windows Explorer

WD External Drives External Drives for PC
1

When I plug the WD Elements into the PC, Lenova Touch Screen Yoga running Windows 10, I cannot see it in Windows File Explorer at all.

When I check the Device manager it shows as:

WD Elements 25A2 USB Device

Under device properties it shows:

Device properties:
Disk 1
Type: Basic
Status: Online
Partition style: Master Boot Record
Capacity: 953837 MB
Unallocated space: 0 MB
Reserved space: 0 MB

What can I do to fix this so it shows up as a drive in Windows File Explorer?

2

Hi there, below is a link of an article with troubleshooting steps, it will help you rule out factors that may be affecting drive recognition.

https://support.wdc.com/knowledgebase/answer.aspx?ID=1164&lang=en

3

Thanks jpeng. I followed the instructions for: reformatting the drive in Windows, see Answer ID 3865: How to partition and format a WD drive on Windows and macOS.Instructions to Format a Drive for Use with Windows or macOS
Now the computer can see it.