Cannot Search files using Mac OSX 10.14 and WD My Cloud Home Duo

My Cloud Home - Personal Cloud Storage My Cloud Home Duo
1

MyCloud Duo 12TB / Mac OSX 10.14

If I click on the MyCloud Home Duo image on my MacBook desktop, I see all the folders.
If I click on a subfolder, I see the files.
I want to search this subfolder (or any folder), the mac search function does not work. Any ideas?
thank you.

(for the record, I also have a My Cloud 6TB, connected the same way as the MyCloudHome, and I CAN search using the Mac search function without problem.)

2

Hi Hopmah,

Are you facing same issue after rebooting of Mac and My Cloud Home device?

3

Hi, thanks for answering…

Yes, even after rebooting the MacBook and MyCloud Home device, I still cannot search the 12TB device.

I have the same issue with my iMac, both computers are running the latest most up to date OS X .

Thank you

Hopmah

4

Hi Hopmah,

I would recommend you to contact WD’s Technical Support about this concern.

To contact WD for Technical Support

5

https://support.wdc.com/knowledgebase/answer.aspx?ID=26046&s=