Cannot mount mypassport osx 10.9 mavericks

WD External Drives WD Portable Drives
5

still no news? I have the same problem

I posted more info and details on the other post “My passport ultra not mounting on Macbook pro 10.9”

http://community.wd.com/t5/External-Drives-for-Mac/My-passport-ultra-not-mounting-on-Macbook-pro-10-9/m-p/636907/highlight/false#M8928

I’d appreciate at least a confirmation from staff whether the problem has been repeated or not confirmed by them

Question to Brille… where YOU able to fix it and if so, how?

Best regards and thanks in advance