Cannot login to my cloud using discovery on windows 10

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Last night i was wondering why my cloud disappeared from windows. So i went to relogin like before and now i cannot login to it using wd discovery keeps saying unable my cloud home is having trouble connecting to the server please try again later.
I uninstalled rebooted reinstalled i tried different browsers and i still cannot login to it on windows. I can login from my app on my android phone.

I even changed my password ad no fix. I also rebooted my cloud home.

2

Hi @Wiztech35,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

No I haven’t I can’t use my wd home on my windows 10 until I can get it logged in. I know it’s not windows 10 it worked just fine for momths.