Hello!
I’m trying to create RMA ticket for my HDD, the hdd is still under warranty.
But when I’m trying to create ticket and fill all fiels, I’ve got (STATCODE350). And the following message
There was an error processing your RMA, please contact us for further support.
I’ve sent a request to support,but they don’t answer.
Does anyone know how to solve such problem?
Thank you in advance.