Cannot browse mybook live in explorer

WD Legacy Products My Book Live
1

I have a mybook live connected in my home network. I used browse it via windows explorer on my windows 10 laptop. For some reason, now I cannot browse it. When I click on the quick access link in windows explorer it comes up with an error - windows cannot access \mybooklive and if i click on the diagnose button it says - remote device wont accept connection.

I can ping the ip of the drive. I can login to dashboard as well.

Please help.
Thanks in advance

2

Hi wizkid01,

You should refer below mentioned KBA in this concern:

https://support.wdc.com/knowledgebase/answer.aspx?ID=20776&s=

3

I have exactly the same problem

4

The SMB feature was already enabled on my computer. So I disabled the feature and rebooted the laptop, then enabled the SMB feature and rebooted the laptop. It didnt work. This was 3 days ago. But today to my surprise it has worked cannot confirm whether this solved the issue or something else.

Thanks Brandon