Cannot Add Email Address on admin (status : undefined)

Hi, does anyone here have same problem after finsihed setup wd My Cloud 2TB? I’ve tried 40 sec reset twice but doesn’t work


There may be a problem with your ISP / Networks ability to resolve domain.

  • open a console on a PC/Mac connected to the same network
  • type nslookup

If doesn’t resolve, go into the My Cloud settings and change to Google DNS Server

Hi SBrown, thanks for your suggest, i changed into google DNS Server and it works! Many Thanks