Cannot access my drive

WD External Drives WD Portable Drives
1

Hello all,

 I have a smartware CD software installed on my drive for a security purpose however, I haven’t been able to access my drive and everytime I open the unlock CD icon, this window pops up. 

“You must run the Unlock application from the WD SmartWare CD associated with the drive you want to unlock.”

Click Exit, locate and open the related WD SmartWare CD, and then run Unlock to unlock the desired drive."

Please help.

2

What happens if you turn AutoPlay on so that the Unlocker app runs as soon as you connect the drive, instead of trying to run it manually?

3

it does the exact same thing.

4

anybody?