Cannot access folder

I have two folder which is bonus and director fee in human resource folder. suddenly these two folder cannot access and show error you do not have permission. Once i check the main folder, there is one user call unix 1013 have full control. how to check the user unix 1013 and why the folder suddenly cannot access.

Hi @weaituck,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask