I have a WD external drive model #7500e035-00 that’s about 6 years old. I am unable to access the data or delete any data. I have tried shutting down both my laptop and WD external drive separately and am still unable to access or delete anything. Below are some of the error messages I get:
- We found errors on this drive. To prevent data loss, repair now.
- Windows was unable to repair the drive.
- An unexpected error is keeping you from deleting the folder. Error 0x8007045D: This request could not be performed because of an I/O device error.
- RDRCEF.exe application error; application was unable to start correctly.