Can’t see files on my tv

Updated new firmware. I’m on mycloud5. Now I can’t see any of my files on my tv. I can see and upload files and play files on the laptop, phone and iPad it’s just my tv. LgThinQ 2021 edition. I have software and firmware updated on each. I have reset the drive multiple times still no go.

I see this was an issue in 2015/2016. Can’t figure it out. Any ideas

Any help

Hi @Switchblade18,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: