I‘ve been running into continuous trouble with my MyCloud Ex2 since a few weeks ago.
It started with me being unable to access the online dashboard (even though I was still able to access the files), so I did a 4 second reset, since I couldn’t access the dashboard for a 40 second reset.
That got stuck in a loop that lasted for over a week, at wich point I gave up and pulled the plug, wich I knew was risky, but didn’t see any other option.
After I did a 40 second reset and got my dashboard access back, I god a warning that my raid (RAID 1) was degraded. I would not rebuild my raid with my volume 1 drive.
I took the drive out and tested it extensively using the WD data lifeguard diagnostic tool and ran both the quick and extended Tests, wich both came back with no errors.
I still reformatted the drive and put it back into the MyCloud EX2 to rebuild the RAID1.
Now With the rebuild raid I can’t access any of my data.
I had most of my data in the ‚public‘ share, wich now dawns on me might have been a mistake.
The MyCloud seems to have blocked off access to my data in the old ‚public‘ share and build a new empty ‚public‘ share instead.
The data is still there, I can see how filled the drive is on my dashboard, but I can‘t figure out how to access it.
I saw it briefly via cloud access only for it to tell me ‚file not found‘ when I clicked on it.
Is there anything I can do to access my data, or is it just lost?
Any help is appreciated.