I can stream pictures and play music from my MyBookLiveDuo to my Panasonic TV and BluRay player but, while I can see all the videos, I cannot stream any of the videos regardless of the format using the Twonky DLNA server (they are all formats shown on the list: http://wdc.custhelp.com/app/answers/detail/a_id/7065/related/1/session/L2F2LzEvdGltZS8xMzU5Mzc2NDI0L3NpZC9kOWpUTXFobA%3D%3D). The DNLA server is enabled and both the TV and the BluRay player are recognised and shown as enabled. The MyBookLiveDuo is linked to the TV & BlueRay player with a direct wired connection, i.e. it does not go through my modem / router. The media files are all stored in the default Public Share folders.
The file starts playing, but either gives a message ‘cannot connect to server’ after which I am dumped back t the TVs home screen or ‘file cannot be played’, in which case pressing on the exit button of the remote brings me back to the list of videos.
All the videos can be can streamed to the BluRay player and TV from my PC using Windows Media Server and played directly on the TV and BluRay player from a USB HD device.
I contacted WD support before Christmas who advised a factory reset. I have done this, but the problem remains. There are references in the Knowledge Base and the forums to issues streaming videos either these were resolved by rebooting the MyBookLive or doing a factory reset - neither of which worked for me.
Does anybody have any thoughts on what is causing the problem and how to resolve it?
Thanks in advance,